Yes, most of our products are customizable! Simply enter your specific details (such as a name, date, or special request) in the personalization box before checkout, or send us a direct message

Our standard production time is 5 to 7 business days, as each piece is carefully handcrafted to order

Standard shipping typically takes 8 to 10 business days once your item has been produced and dispatched

Because every piece is meticulously handcrafted, you may notice slight, natural variations in color, pattern, or fine details. These subtle differences are entirely normal and are what make your item truly one-of-a-kind

If your order happens to arrive damaged, please reach out to us within 48 hours of delivery. Be sure to include clear photos of both the damaged item and the original packaging. We will gladly arrange a replacement or work with you to find a suitable solution right away